Refund Policy

Cancellations must be made in writing by the end of the workday one full week before the start of the week you wish to cancel. If you do not submit your cancellation request by this time, you will not be eligible for a refund in any amount.  Please send cancellation requests to Brandi@villageedsolutions.com with the subject line “Cancellation Request”.

Waitlist Policy

We have automated our waitlist procedures. If a session is full, you will be placed on a waitlist at no cost. Once a spot is open for a program, an auto-email will be sent to your online account email address indicating that a spot has opened up. This email will indicate what participant the open spot is available for as well as dates, times, and names of the program. At that point, you will have 24 hours to accept your spot through the email that you received. If you choose not to claim the spot once you receive an email, you can elect to remove yourself from the waitlist at that time, and the next family on the list will be offered the open spot. If you do not accept the invitation in the given period, the next family on the list will be offered the open spot at that time. If time expires or you remove your camper from the waitlist, and you wish to be back on the waitlist again – you will need to sign up for the waitlist again and this will place you at the bottom of the list in the order you signed up